Fate has roughly 6,044 households, which is a small slice of the 28,354 households spread across this whole service area out of Terrell. That matters because a town this size doesn't generate the volume of calls a bigger suburb does, and the calls that do come in tend to cluster around the same age of door rather than a wide spread of eras.
The median year built in Fate is 2013, newer than a lot of the broader area, where housing dates back as far as 1975 with a median closer to 2000. A door installed around 2013 is now old enough that its torsion spring is approaching the end of a normal cycle life, but the house itself isn't old enough to have the warped jamb wood or settled slab you'd see on a 1980s build. The failure here is mechanical fatigue on relatively sound structures, not structural drift.
The climate band for this area is mild with occasional freeze. That's not harsh weather, but a hard freeze a few times a winter still stiffens lubricant and can make a spring that's already near the end of its life snap instead of slowly weaken. On newer doors like the ones common in Fate, that's usually the first sign anything's wrong.